Tactics are the planned and unplanned operational activities adopted in order to carry out overall strategy. Tactics are different from strategy, in that strategy embraces both the ‘what’ and the ‘how’ over the longer term and across the whole organisation, or indeed the whole supply chain, while tactics are about the ‘how’ and are short term in character. As an example, a strategy might be to procure a category at the lowest overall cost and a tactic might involve sequencing the incumbent supplier last in the negotiations.
Take the Negotiation Profile assessment at Skills Gap Analysis.
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