Open questions involve the use of the words ‘who’, ‘what’, ‘where’, ‘why’, ‘when’ and ‘how’, and elicit more substantive answers than closed questions. For this reason, enquiry documents like a Request for Information often use combinations of questions to gather information. For example, ‘Do you have a quality policy?’ is a closed question, but when coupled with ‘How does your quality system ensure consistent performance standards which meet the customer’s needs?’ becomes more powerful. See also Question, Probing.
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Discover the world’s largest Glossary of Procurement terms
With over 800 Procurement specific terms (and growing) you will find everything you need to know or thought you knew about the Procurement function. Our aim is to provide you with a comprehensive list collated from the Comprara Groups hub of training and procurement consulting source materials.The Procurement Glossary has been compiled by industry expert Paul Rogers.
