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 Supplier Relationship Management

Is anyone sick of VUCA?!

VUCA

Did we need to add a new acronym to our vocabulary? VUCA.   VUCA stands for volatile, unpredictable, complex and ambiguous; it is the word that summarise the world in which we currently live. In many ways, we have always lived in a VUCA world, but the nostalgia can often make…
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How to Score 10 out of 10 With Your Supplier Relationship

Supplier Relationship

A good supplier relationship can produce benefits for you that go beyond simply providing you with goods and services. But if the base of your relationship with a supplier is starting to crumble, it could cost you in other ways than just the price of their goods or services. Knowledge….
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Procurement Basics: Where should we pro-actively use Supplier Relationship Management (SRM)?

Supplier Relationship Management

First of all a question for buyers, be you CEOs, CIOs, HoEs, PMs, CatMans etc. “Do you have unlimited time and resources?” No, of course not! Our time and resources are limited, therefore we need to apply pragmatic Effort/Benefit considerations to all activities including SRM, using KPIs etc etc Secondly,…
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Is Bigger Always Better?

Do the biggest customers always get the best deals? Not always! Paul Rogers explains how suppliers segment their customers, and why the biggest customers may not always be getting the best deals. The idea that a buyer may want to be a ‘preferred customer’ for a supplier is a relatively…
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