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 supplier relations

Is anyone sick of VUCA?!

VUCA

Did we need to add a new acronym to our vocabulary? VUCA.   VUCA stands for volatile, unpredictable, complex and ambiguous; it is the word that summarise the world in which we currently live. In many ways, we have always lived in a VUCA world, but the nostalgia can often make…
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Is Bigger Always Better?

Do the biggest customers always get the best deals? Not always! Paul Rogers explains how suppliers segment their customers, and why the biggest customers may not always be getting the best deals. The idea that a buyer may want to be a ‘preferred customer’ for a supplier is a relatively…
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