When you have a contract with your supplier, it’s the beginning of an on-going relationship. You expect the supplier to keep performing, day after day, like clockwork – delivering goods and services to the same high standard, and always dependable and reliable. After all, they signed the contract. They agreed… Read more.
It’s late in the day and you’re thinking about home. Your phone rings. It’s your #1 challenging stakeholder ringing you at the 11th hour to get you to ‘push something through’ the system quickly. No prior warning, no apology and no discussion yet again – just the excuse they are… Read more.