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 Sales

“Let us welcome our newest chatbot to the team!”

Remember the good old days where most manager’s had personal assistants? You may not because it has been many decades since it was viable to have a large pool of secretaries to whom you could delegate tasks. Technological aids have facilitated the self-service model which in-turn has seen the decline…
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12 Sales Trends for 2017

We are pleased to release our 8th annual 12 sales trends report. 2017 Sales Trends focuses on – Going from ordinary to extraordinary In times of major change, uncertainty and upheaval we have two choices: 1) bunker down, keeping our heads low, waiting for things to pass and settle down…
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Is Bigger Always Better?

Do the biggest customers always get the best deals? Not always! Paul Rogers explains how suppliers segment their customers, and why the biggest customers may not always be getting the best deals. The idea that a buyer may want to be a ‘preferred customer’ for a supplier is a relatively…
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