When you have a contract with your supplier, it’s the beginning of an on-going relationship. You expect the supplier to keep performing, day after day, like clockwork – delivering goods and services to the same high standard, and always dependable and reliable. After all, they signed the contract. They agreed… Read more.
You’re dealing with a new supplier. You need to draw up a Service Level Agreement, commonly referred to as an SLA. You know you’ve got to cross every t and dot every i. So how do you make sure that you’ve covered all bases? How do you know that your… Read more.
It’s easy to get excited about the purchase or acquisition of a good or service, especially when it can positively affect the way you do your day-to-day job, but contract management is a fine art that can’t be rushed and needs to be treated with tender, loving care, by all… Read more.
I was minding my own business when the phone rang. I had a feeling that I should not answer it, but as I was running a business and had six kids, two wives and a fish to support I thought that my bank manager would be pleased if I did… Read more.