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Category: Supplier Performance

Price Benchmarking: The most important element of strategic sourcing

Have you done price benchmarking lately?

Are you getting the best price from your suppliers? If you haven’t conducted a price benchmark, then this question should be keeping you up at night. Humans like to get comfortable. We like to establish routines and then settle into them like a big, plush, La-Z-Boy recliner. This attitude, however,…
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6 Tips for Supplier Risk and Performance Management

supplier risk and performance management

The common thought is that COVID-19 has exposed weaknesses in our supply chains. The reality, however, is that most organisations have been dealing with significant unforeseen vulnerabilities and disruptions for at least the past decade. The word to focus on in that sentence is ‘unforeseen’. Admittedly, there are some disruptions…
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7 Keys to a Successful Reverse Auction

Reverse auctions

Reverse Auctions are a great way to generate significant cost savings. According to CNBC, companies are typically saving 10 to 20% by using reverse auctions, but I’ve also seen others quote savings over 30%. However, it’s got to be done right. So, how do you run a successful reverse auction?…
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It’s Time to Think About the Total Cost of Ownership

United symbols of business and environment, achieved though total cost of ownership

‘High quality, affordable products, and services that don’t harm the environment, delivered on demand!’ Sound familiar? That’s the mantra of the modern customer. No longer is it acceptable to sacrifice quality for a cheaper price tag. Nor is it acceptable to cut corners at the expense of the environment and…
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Make or Buy: It’s Time for a Rethink

What is the point of sales departments? To create markets and stoke demand. Sales departments have been a standard part of industry for so long that we sometimes fail to remember that, for much of human history, sales activity was business to consumer. Business to business sales wasn’t a concept…
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Procurement Challenges Facing CPOs

A chain with a weak link, and text asking how resilient is your supply chain

Travel to Australia is down by 60% due to COVID-19. It’s just one of the many blows to the economy caused by the pandemic. This unprecedented drop in GDP is leading to a potentially seismic shift in how procurement is viewed and how it can make organisations across Australia more…
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Supply Chain Risk Management: How to Spot Potential Failures

A woman wearing a mask, a Hong Kong protester and a kangaroo trying to escape bush fires all lead to supply chain risk

We live in turbulent times. In the first seven months of 2020, we’ve had bush fires, mass unrest leading to protests in Hong Kong and the US, rising tensions with China that have seen government manufacturing incentives move elsewhere, and, most disruptive, the COVID-19 pandemic. And there’s still five months…
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Business Continuity: How Will Your Business Cope When Disaster Strikes?

Man in trouble because he didn't have a business continuity plan

COVID-19 has led to the cancellation of many festivals and events. In some cases, permanently. Wimbledon, however, will live on, due in no small part to their pandemic insurance. The losses from this year’s cancelled tournament will be covered by a payout of $226 million. That’s some mighty handy risk…
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Supplier Relationships: Don’t Get Swept Off Your Feet

A not so successful supplier relationship

Choosing a supplier is like choosing a life partner. The wise decision means you’ll have a loving, supporting companion who’ll stick with you through sickness and health until death parts you. The wrong choice leads to a bitter divorce or, worse, a loveless marriage that you stick with because the…
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Buying from SMEs: The Key Considerations

A range of SMEs, which can stabilise your supply chain

Considered by some to be the weakest link in any supply chain, SMEs might just be the stabilising factor we need in what’s shaping up as a turbulent decade. For a few years now, I have contributed an article to Sue Barrett’s annual “12 Sales Trends” report. For the 2020…
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