Case Study: 

DIAGNOSING CAPABILITY

 

 

EMERGENCY SERVICES SECTOR

PROBLEM

The Procurement Manager recognised that there were a number of barriers to developing the role and contribution of the procurement team. There were numerous issues around status, stage of involvement, capability, organisational recognition, measures and role perception. The challenge for many managers in commencing a 'transformation' program is where to start.

 

SOLUTION

We were commissioned to profile the team's capability using a number of diagnostic tools, including the Category Management Challenge and the Skills Self Assessment. Diagnosing capability was chosen as the first step in order to identify the strengths and development needs of this team. This enabled the Procurement Manager to report to their Head of Department, the profile of the team, in order to gain support - and funding - for subsequent development interventions.

 

OUTCOMES

The results indicated that the procurement team's knowledge of the procurement process was below average, and in some cases, in the lowest quartile of all respondents on our database. Opportunity Analysis was a key need highlighted, suggesting the team members were not familiar with how to be pro-active in exploring potential alternatives to the way they were working. Using the feedback, the Procurement Manager developed a business case to secure funding for development initiatives for the team. The opportunity was for them to build on their strengths and receive support to address their needs, which has 'kick started' the development of the procurement function. The lesson learnt is that change programs must start somewhere and if there are no 'burning platforms', raising awareness of the potential benefits from investing in procurement capability is a practical first step.

 

 

 

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Since its inception Comprara has been in the business of identifying and DELIVERING bottom line $ savings for some of the world's BEST Companies.

 

We have CLASSIFIED hundreds of millions of $ in spend and, developed Procurement Processes and Category Management Tools for our clients.

 

Dozens of categories have been market tested and NEGOTIATED resulting in reduced risk, along with massive savings and EFFICIENCY GAINS.

 

The fastest way to gain ground in the procurement race.
 

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